Privacy Policy

Who we are

Hello and thank you for visiting www.123grants.co.uk. We help small businesses discover grants, business support programmes and services. We don’t want you to miss out.

We’re independent and our advice is impartial. We need to collect information from you in order to guide you to the most appropriate grant or business support service [Trusted Delivery Partners].

We respect your privacy and below explains what we collect, why, how we use the data, and, importantly how you can contact us at anytime if you wish us to delete or amend your data.

You can contact our data controller via hello@123grants.co.uk if you have any privacy queries.

What personal data we collect and why we collect it

We may collect and process information about you including:

  • your name
  • your telephone number
  • your business email address
  • your position in a company
  • your business address
  • your business telephone number
  • business website address
  • details of your visit to the website and any transactions you carry out on the website
  • any other business information voluntarily provided to us by you

Contact forms

The information from the contact forms will be used to inform our communication with you. It will help us understand the type of help you need so that we can respond accordingly.

eNewsletter Alerts

As part of the registration process for our eNewsletter alert service, we collect your information. We use this information to ensure we send you relevant business support service alerts and occasionally to check that you’re happy and satisfied, or indeed; if you’d like us to add on any other useful business support services. We are customer led.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can easily unsubscribe to our enewsletter alerts at any time with just one click. Simply click ‘unsubscribe’ on the link that is always present on the bottom of the enewsletter.

How is the information used?

We use your personal information for the purposes of:

  • informing you of relevant business support services & products
  • occasional customer service surveys to ensure we continually improve our services to you
  • notifying you about changes to our products and services
  • responding to queries from you
  • using cookies and traffic data as set out in our cookie policy below
  • to comply with laws or regulations applicable to us

How is the information held?

To provide you with the products and services described above, we hold copies of your personal information

  • In a suitably encrypted electronic format held in a cloud-based backup location

If you contact us through the website, telephone or email you will be providing us with personal information about yourself, including your email address, name and contact details, volunteered by you.

How long is the information kept for?

Personal information will be retained by us for as long as is reasonably necessary to provide products and services and to maintain records as required to satisfy tax and other legal or regulatory requirements.

Who is personal information shared with?

Personal information will only be shared, when necessary, with our Trusted Delivery Partners so that they can provide you with the services outlined on our website.

Cookies

Our website use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser. You can delete your cookies at any time.

Embedded content from other websites

Articles on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to help us understand which parts of out website are popular and which we can improve on. They do not collect any personal data.

What rights you have over your data

You can request that we erase or amend any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

We take reasonable steps to ensure that your personal information is adequately protected in accordance with the requirements of the UK data protection law.

Updating Our Privacy Policy

We may update this Privacy Policy from time to time. Any updates will take effect as soon as they are posted on our website.

Our contact information

If you have any questions about our Privacy Policy, or you would like to change any of the preferences you have selected please write to us at: 123 Grants, Grosvenor House, 11 St Pauls Square, Birmingham B3 1RB or email hello@123grants.co.uk

Last updated December 2018

Thank you

Registered with Information Commissioner’s Office No  ZA488170

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